About Furs by Chrys
Background
Furs by Chrys.com has been in the fur business for over five years. Almost all of the furs we sell are used fur coats or fur accessories, with the exception of a few showroom display coats that are new. We consider our service to be a type of recycling as well as matchmaking: we sell unwanted furs to new owners who will wear and enjoy their new fur coats. We are sure that the new owners will also appreciate the cost-savings and environmental benefits of buying used fur coats over purchasing new furs.
We are a small, web-based company and as a result, our overhead is very low. You will find that we pass the savings on to you in the form of low prices. You will receive the personalized service that only a small company can provide, and you won't get lost in the shuffle as with some larger companies.
We have had hundreds of satisfied customers! Please view our unsolicited
testimonials to read some of the emails we have received from our customers (printed with permission, of course).
A note from Chrys: We are often asked how we got into this business. My mother passed away in 1999, and one of the fondest memories I have of her was when I was a child, seeing Mom dressed up wearing her sheared beaver jacket. My brothers, my sister and I thought she was so glamorous! And the fur was so soft that we would run our hands through it. I can still recall that softness, how beautiful she looked and the smell of her perfume - she was like a queen to me! My quest for that kind of jacket led me into this business, so I dedicate Furs by Chrys to her memory; she would be very proud! My hope is that we are able to provide those kinds of feelings and memories to our customers as well.
Policies
Returns
We would like you to be satisfied with your purchase. Therefore, we offer a return policy for our furs. If you are not satisfied with your purchase,
if it is returned within seven days after receipt, in the same condition it was sent (and with tag still attached), you may exchange it for a comparably priced item (or a credit toward a future purchase) or return it for a refund less a 20% restocking fee. All returns or exchanges will incur shipping/handling/insurance fees. Also, the return or exchange MUST be authorized. You must email us for a RMA number before returning it to us. Returns sent without an RMA number will be denied. No other warranties are expressed or implied. All sales are final for layaway items.
Shipping
Furs by Chrys normally ships within 24 hours of receiving your order (Monday – Friday). To deter theft, we will not use "Furs by Chrys" as the return address or use the word "Furs" on the package. All packages will be insured.
Domestic shipping - We offer
FREE shipping on domestic orders! The free shipping offer includes all shipping, handling and insurance charges within the U.S. via UPS Ground, insured, signature required. (The exceptions are APO/FPO, Hawaii Alaska and U.S. territories which will possibly incur a surcharge to cover additional shipping/handling costs – email us for rates.) If you would like your fur delivered to a PO box, or prefer US Postal service delivery, additional charges will apply. Expedited delivery is also available for an additional charge; please
e-mail us for rates. We reserve the right to substitute delivery carriers.
International shipping - We welcome our international customers and we do our best to ensure a smooth transaction! We ship internationally via US Postal Service Global Express International, insured; Please
e-mail us for rates. We will not be held responsible for your country's postal or customs regulations. Please check with your country's post office or customs office to determine if the fur is able to be delivered to your country and the cost of customs and duty taxes which you are responsible for paying at the time of delivery. We are required by law to mark the item as "merchandise" on the Customs form; please do not ask us to check the "gift" box.
Payments Accepted
Domestic payments - We accept Visa, Mastercard, Discover and American Express credit card payments. We also accept money orders, cashier's or certified checks and bank wire transfers. Personal checks will have a 10 business day hold (or until the check clears). Buyer is responsible for a $35 fee for any returned checks. Paypal and Google Check-out are also accepted forms of payment. You may also purchase your fur with our
layaway plan (click to view layaway policies). We reserve the right to verify the legitimacy of cashier's or certified checks.
International payments - We prefer payment via bank wire transfer from our international customers and merchandise will be shipped when the funds have cleared our bank. We will also accept Visa, Mastercard, Discover and American Express credit card payments from certain locations, but we reserve the right to require photo identification, a copy of the front and back of the credit card and/or signature. Please
contact us for more information.
Indiana residents will be charged 7.0% sales tax.
We are sorry, but we cannot accept credit card payments for layaway purchases or for any fur sold on consignment.
Monograms
Used furs often have a monogram embroidered in the lining. If this bothers you, it is very common and inexpensive to have a seamstress or furrier cover the monogram with a patch or pocket (with your own monogram if desired). Unless stated otherwise, you may assume that the pre-owned coats will have a monogram. We will try to mention in the description if a particular coat does not have a monogram.
Top of Page
Links
Bella Bali Beads - Specializing in handcrafted sterling silver beads and findings.
Keegan's Korner - Specializing in collectible Estee Lauder Lucidity powder & solid compacts. Also cosmetics and perfume in the Estee Lauder, Clinique, Dior and Guerlain lines. Free shipping in the U.S.
Luxury Touches - Elegant European Decor. Designed, Inspired or Imported from Europe for you, at affordable prices. Unique decor for your home. Show your individual design style!
Our favorite charity:
Burkina Faso Outreach - Burkina Faso Outreach (BFOAfrica.org) is a non-profit Christian organization created to share the gospel and care for orphans and widows through education and a Child Sponsorship Program in a small, land-locked country called Burkina Faso, West Africa.
Top of Page
Gently used fur coats and quality 
